Don't Take No For an Answer

A few days ago I wrote about my impending fight with US Bank. I received an email today from the district manager who apologized for the mishap, thanked me for coming to him and agreed that I should not have been passed around. He assured me that all charges would be reversed and they would clear my name. I am very pleased with the results. I told my child when I got the email to always make sure she fight for what's right when someone does something wrong that affects her. 

Later in the day, we were sitting in an office trying to clear up a situation where we were being denied an opportunity because an employee didn't do their job correctly. I have spent months going back and forth climbing the ladder of supervisors to get this situation handled because this would be a great opportunity for us. As we sat in the office speaking to employees and supervisors, they attempted to deny us again. In my continual frustration, I protested that it was not my error and its not my job to do all the calling and running around to correct it. I expressed that I expect them to correct it. They need to do the leg work. That's what they get paid to do. The supervisor didn't look to pleased with me. I looked to my right and saw that my child was in full tear mode. I told her I understood she was upset but needed to settle down. Then I laid into the supervisor again telling her that she needed to go call the other supervisor that sent me to her. I told her we had been in their office all day waiting to fix this problem and now my kid is crying. Make it happen. 

The supervisor took off to get someone to make the call. Three, yes three hours later, the employee and the supervisor came back together and told me they had gone over the situation and found that yes I was correct. It was their error not mine. It was a $800 error to be exact. They told me I needed to return in the morning to fill out some paperwork so they can issue me the $800 the owed me. 

We showed up the next morning and got everything handled and now we are $800 ahead. Now we can catch up on things that we needed to handle. Never take no for an answer when someone makes a mistake and tries to do you wrong. It's more than worth the fight. I know that fighting for what is right is exhausting and very difficult but its necessary. Never give up. Never back down. Unfortunately, in our society, people expect you to back down. They expect you to tell yourself its not worth the fight so that they can screw you. You are always worth the fight. Remember, you are worth the fight for your pride, dignity and sometimes pocket book. Don't let anyone take those things away from you because it will take a little struggle. I could have given in and would have been out of over $1000 in both these situations. I would have been stuck with a bank I can't stand and would have been placed in a bigger financial struggle. Instead, my name will be cleared. I'm up $800 and I'm free to bank wherever I want. You are always worth the fight. 

What do you think? Though fighting for what is right is hard, is it more than worth it to fight? What situation have you been in where you had to fight an uncomfortable fight for what was right? Did you win in the end? Tell your story.